06 - Troubleshooting

How do I get my Event Log for review?
In some cases we will request an Event Log from your operating system. This can tell us about any error you may have, or help diagnose settings mismatches. ...
Tue, 21 May, 2024 at 9:34 AM
Can't login?
Can't login to the drive application?    - Username or password incorrect message? This is a generic message displayed to the user, it can mean ...
Tue, 21 May, 2024 at 12:37 PM
What version of the drive am I using?
Open the Kenesto App, and open the settings window.  At the top right click on the "i" icon. The window that opens will tell you wha...
Tue, 21 May, 2024 at 12:40 PM